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Privacy Policy

Your privacy matters to us. This policy explains what information All India CCTV Experts collects, why, and how we keep it safe.

Last updated: 27 June 2026

This Privacy Policy describes how All India CCTV Experts (“we”, “us”, “our”) collects, uses, shares and protects your information when you visit our website, contact us, or use our CCTV installation, repair and maintenance (AMC) services.

1. Information We Collect

When you contact us or request a service, we may collect:

  • Contact details — your name, phone number, WhatsApp number and email address.
  • Service details — your address, pincode, city, type of service required (home, shop, office, repair, AMC), number of cameras and related requirements.
  • Communication — messages you send us via call, WhatsApp, forms or email.
  • Technical data — basic, anonymous usage data (such as pages visited) that may be collected through cookies or analytics tools to improve our website.

2. How We Use Your Information

  • To understand your requirement and provide a quote or free survey.
  • To schedule and carry out installation, repair or maintenance.
  • To assign a verified technician/partner to fulfil your service.
  • To contact you regarding your booking, warranty, support or AMC renewals.
  • To improve our services, website and customer experience.

3. How We Share Your Information

We do not sell your personal information. We only share the details necessary to deliver your service:

  • With our verified technicians or service partners, strictly to complete the job you requested.
  • With service providers that help us operate (e.g. messaging, payment or hosting providers) under appropriate confidentiality.
  • Where required by law, regulation or to protect our legal rights.

4. WhatsApp & Communication

When you contact us on WhatsApp or by phone, your message and number are used to respond to your enquiry and provide service updates. We may send you booking confirmations, reminders and support messages related to your service.

5. Data Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss or misuse. However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information only for as long as necessary to provide our services, honour warranty/AMC commitments, and comply with legal obligations. You may request deletion at any time (subject to legal retention requirements).

7. Your Rights

You can request to access, correct or delete the personal information we hold about you, or opt out of non-essential communications. To do so, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to read their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with an updated date.

10. Contact Us

For any privacy-related questions or requests, contact us at: